Frequently Asked Questions (FAQ)
What are the opening hours of Aquapark Istralandia?
Aquapark Istralandia is open during the summer season. Opening hours may vary depending on the month and weather conditions. Please check our official website for the most up-to-date information before your visit.
Do I need to buy tickets in advance?
Online ticket purchase is recommended, especially during peak season, to avoid waiting lines at the entrance. Tickets can also be purchased on-site, subject to availability.
Is parking available?
Yes, on-site parking is available for all guests. The parking fee applies for the entire day and is paid at the exit cashier.
Are lockers available?
Yes, lockers are available for rent and provide a safe place to store your personal belongings during your visit.
Can I bring my own food and drinks?
Bringing outside food and drinks is not permitted, except for baby food or food required for medical reasons. Aquapark Istralandia offers a wide variety of food and beverage options inside the park.
Are sunbeds and cabanas available?
Yes, guests can rent sunbeds, sunbed gazebos, family cabanas, and VIP cabanas, subject to availability. These rentals provide extra comfort, shade, and privacy.
Is Aquapark Istralandia suitable for children?
Absolutely! The park offers a wide range of attractions designed for children of all ages, including kids’ pools, family slides, and play areas. Height and safety requirements apply for certain slides.
How are height restrictions checked?
At the entrance to each attraction, our staff will check the height of children to ensure a safe and enjoyable experience for everyone.
Are pets allowed inside the park?
Pets are not allowed inside the park. However, Aquapark Istralandia offers a Box for Dogs rental area, providing a safe and shaded space for your pet during your visit.
What should I bring with me?
We recommend bringing swimwear, sunscreen, towels, and slippers. Lockers are available for storing personal items.
Is the park accessible for guests with disabilities?
Yes, Aquapark Istralandia is accessible to guests with disabilities. Ticket prices may vary depending on the percentage of disability. A valid document must be presented at the entrance.
What happens in case of bad weather?
In case of adverse weather conditions, some attractions may be temporarily closed for safety reasons. Tickets are generally non-refundable due to weather, but conditions may vary — please check our terms and conditions.
Can I leave the park and re-enter on the same day?
Re-entry policies may vary. Please check with the entrance staff upon arrival for the current re-entry rules.
Do you offer birthday or special promotions?
Yes, special offers and promotions may be available from time to time. In some cases, a valid document confirming the birthday must be presented at the entrance.
How can I contact Aquapark Istralandia?
You can contact us via the contact form on our website or through our official social media channels.
Are life jackets available?
Yes, life jackets are available free of charge for children and non-swimmers. Please ask our staff for assistance.
Are there lifeguards at the park?
Yes, professional lifeguards are present at all pools and attractions to ensure the safety of our guests.
Is Aquapark Istralandia safe?
Guest safety is our top priority. All attractions meet international safety standards and are regularly inspected and maintained.
Can pregnant women use the slides?
For safety reasons, pregnant women are advised not to use waterslides or high-speed attractions.
Is smoking allowed inside the park?
Smoking is allowed only in designated smoking areas. Smoking is strictly prohibited in pools, attractions, and queue areas.
Can I pay by card?
Yes, credit and debit cards are accepted at the entrance, food outlets, and rental points throughout the park.
Are there changing rooms and showers?
Yes, changing rooms and showers are available for all guests and are located near the entrance and locker areas.
Can I rent towels?
Towel rental availability may vary by season. Please check at the entrance or on the official website for current options.
Are there first aid services?
Yes, a fully equipped first aid station with trained staff is available inside the park.
Can groups or schools visit Aquapark Istralandia?
Yes, group visits are welcome. Special conditions may apply for school groups, camps, or organized visits. Please contact us in advance for details.
Is there Wi-Fi available?
Free Wi-Fi is available in selected areas of the park.
What age is suitable for children?
Aquapark Istralandia offers attractions for all ages, from toddlers to adults. Each slide has clearly marked age and height requirements.
Can I bring a stroller?
Yes, strollers are allowed inside the park. Please note that they must be parked outside pool and attraction areas.
Are photos and videos allowed?
Personal photography is allowed for private use. Professional photography and drones are not permitted without prior approval.
Can I celebrate a birthday or event at the park?
Yes, Aquapark Istralandia is a great place for birthdays and special occasions. Please contact us in advance for available options and arrangements.
